Shipping and delivery
Important Information:
- We dispatch shipments as soon as the payment is credited to our bank account.
- Orders placed by 3:30 PM are shipped the same day and are usually delivered on the next business day.
- Standard orders are shipped in a single package. Each package is photographed before dispatch.
- Before signing for the delivery, please ensure that the package is not damaged. If any damage is found, we recommend refusing the delivery and informing our Customer Service Department.
- Personal pickup is available from Monday to Thursday between 9:00 AM and 5:30 PM, and on Fridays between 9:00 AM and 3:00 PM.
- Free shipping is available for orders over 100 EUR with the recommended courier. Choosing a different shipping option may incur minor additional charges, which will be visible at checkout.
IF YOU WANT TO CHOOSE COUNTRY OF DELIVERY:
Hover over the flag in the top right corner and make your selection:
- The language in which the store content should be displayed
- The country to which the goods should be shipped
- The currency in which prices should be displayed and the transaction should be made
- Then apply the changes.
SHIPPING TO EUROPEAN UNION COUNTRIES
- We ship goods to European Union countries
- Before placing an order, please select the destination country in the top right corner of the homepage
- We issue invoices to foreign entities without VAT, provided the buyer has an active European VAT number
- Shipping for orders up to 100 EUR is paid—costs depend on the destination country and courier service. Detailed pricing is available during checkout when selecting the delivery option.
- Shipping for orders over 100 EUR is free with the recommended courier. Choosing a different courier option may incur an additional charge.
- Payments can be made via PayPal or bank transfer to our account.
- Orders must be placed through the system—prior contact with us is not required.
SHIPPING OUTSIDE THE EUROPEAN UNION
- We ship goods outside the European Union.
- Shipping is paid—please refer to the pricing list. The shipping cost includes both the courier fee and the customs clearance fee.
- Payments can be made via credit card, PayPal, or bank transfer to our account.
- The buyer is responsible for covering any applicable customs duties, as specified by their local customs office.
COUNTRY | COST OF DELIVERY | THE TIME OF DELIVERY |
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90 € | 4-5 days |
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80 € | 4-5 days |
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13 € | 4-5 days |
*Additional transport costs which buyer is required to pay upon receipt: the cost of import customs clearance - 31 € administration costs - 10-12 €. tax, duty (potential)
**Additional transport costs which buyer is required to pay upon receipt: the cost of import customs clearance - 33 CHF administration costs - 10-12 CHF tax - tax rate is 8% CH, duty (potential)
***Additional transport costs which buyer is required to pay upon receipt: the cost of import customs clearance and duty - 25% of the value of the products in the order (potential)